FAQs On Care and Use: How to Unpack your Topper Pad or Pillow and Care and Use Instructions

Back to main FAQ directory page

1. Do you have any instructions for how I should unpack my topper pad or pillow and also care and use instructions for these memory foam producst as well?

1. Do you have any instructions for how I should unpack my topper pad or pillow and also care and use instructions for these memory foam producst as well??

Here are the manufacturer's instructions on opening your memory foam products and care and use instructions as well.

Unpacking Your Memory Foam Product

This Memory Foam Mattress Pad is made of the highest quality Visco Elastic Foam available. It has been folded, machine rolled and compressed for efficient delivery. This will not affect its performance, but it may require 24 to 72 hours to regain its full shape.

IMPORTANT Do not use scissors or any sharp object when removing the plastic cover. Exercise care and remove the plastic cover by hand. Gently pull the compressed product to unroll it. If you notice a slight odor when the package is opened, it is normal for “fresh foam” and will fade away in couple of days. Gently separate the layers by using a slow, steady, uniform pulling motion. Caution must be exercised, to avoid tearing the foam. Once unrolled, allow it to recover naturally before making up your bed. Simply center the Memory Foam Topper directly on top of the mattress and cover both with the same fitted sheet. If you have an overstuffed or pillow top mattress, you may require deep pocket sheets to cover the Memory Foam Mattress Pad.

Care and Use

Cleaning: Simply spot wash by hand with warm water and mild detergent. Rinse and gently wring out. Allow product to air dry prior to use. Do not machine wash or dry.

Safety - Fire safety precautions should always be followed. You may use an electric blanket, but be sure it is in good working condition and UL approved with no visible wear or frayed wiring.

My Hints for Airing out the Topper Pads

We tend to air our out new Topper Pads out in a spare room with the windows open for fresh air. One trick we have learned is that the Topper Pad seems to air out more quickly with a fan blowing on it. So we put the pad over a chair with the fan blowing on it, and turn the pad over in the morning to air out both sides equally. This takes care of the odor, for the most part, within a day or two and then it should be ready to go on your bed.

After you begin to use the Topper Pad, you can take care of any residual odor by airing it out in the same manner during the day and then putting the pad back on your bed at night. In our experience, this takes care of any such residual odor in a few days. Another option is airing the Topper Pad outside for a day or two. Many customers tell us this works well, but of course you need to be careful about any dirt or moisture outside that may damage the Topper Pad.

Back to top