Isn’t It Kind Of Crazy To Buy A Mattress Over The Internet — Without First Being Able To Feel It And Try It Out?

When I first started selling mattresses on the internet, my family thought I was nuts.  Who, they wanted to know, would be crazy enough to pay $1000+ for a mattress that they only saw a picture of on the internet.

Things have changed a lot since back then in 1998, and these days the hottest part of the mattress retail scene is in the “bed-in-a-box” category.  That is a bed you buy straight from the manufacturer or retailer and then it gets shipped to your door in a big box (they compress it so it can ship this way).

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What is the difference in memory foam density?

Memory foam’s density is expressed by the weight of a cubic foot of that particular material. So, for example, the memory foam we use for our topper pad has a 4 lb/cubic foot density (or more generally referred to as 4 lb memory foam). This simply means that a cube that is a foot in each dimension made of this particular foam would weight 4 lbs.

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What is a Memory Foam Mattress?

Over the years, mattresses using memory foam have become known as “memory foam mattresses”. But I’ve found that there is a lot of confusion over what exactly this means.

What this doesn’t mean, to many people’s surprise, is that the mattress is made completely or even mainly of memory foam.

Instead, memory foam mattresses typically have a basic “core” of standard polyurethane foam (often 5 – 6″ thick) that serves as the support layers of the mattress. And then on top of this is put layers of memory foam (from 2″ to 4+”, depending on the feel the mattress manufacturer is going for).

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A Memory Foam Topper for Your Dorm Room Mattress

Every year around this time, we get inquiries from parents and grandparents looking for memory foam toppers for students going off to college in the fall, usually for the first time. (Funny how it is rarely the student we hear from, but we do know who is usually paying the bills, don’t we?)  Sometimes the colleges even recommend bring a memory foam topper to school when the student arrives.  Despite what the colleges may recommend, we do not recommend this. Here’s why…

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Memory Foam Mattress Firmness is in the “Eye of the Beholder”

There is a saying that “beauty is in the eye of the beholder.” That is true not just for beauty, but when is comes to memory foam mattress firmness, or any mattress’ firmness for that matter.  What that means is that what one person thinks is a mattress that is too firm, another may think is too soft.

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Protecting Your Memory Foam Mattress with a Cover

All mattresses, including memory foam mattresses, need to be protected with some type of mattress cover, also known as a mattress protector. This cover goes between the mattress and the sheets and protects the mattress from sweat, dirt, etc. For our purposes, we will call this protective barrier a “mattress protector.” You will also see it called a variety of other names, but the basic purpose is to protect the mattress so you are not putting your sheets directly on a bare mattress.

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Buying a Memory Foam Mattress: Beware the Comfort Guarantee!

When buying a memory foam mattress (or any mattress), you want to be able to ensure you find the right mattress.  That is nearly impossible to do with just a store trial.  In order to guarantee you find a mattress that is right for you, make sure you get at least a 90-day money-back trial with any mattress you buy.  (We do a 365-day trial, but 90 days is the minimum we recommend.)  Now, here is where it gets tricky sometimes.  Many companies will offer what they call a “comfort guarantee.”  A comfort guarantee is just a tricky way of saying “store credit.”  In other words, if the mattress doesn’t work for you, you can exchange it for another mattress in the store.  Many stores also allow you only one, maybe two exchanges which really makes this tough.  Even if you do get any many exchanges as you want, if the store doesn’t have a mattress that is right for you, you are simply out of luck.  We have heard stories like this from our customers and it is very frustration indeed.  If you have a comfort guarantee, comfort exchange, or store credit and the store doesn’t have a mattress that you like, you could be out hundreds or perhaps even thousands of dollars and still not have a mattress you can comfortably use.

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Why I Still Like Pure Memory Foam Vs Gel Foam

I get a fair amount of questions about gel foam — what is gel foam, why I’ve only carried memory foam beds (for more information on buying a memory foam bed, click here to see our in-depth memory foam mattress buying guide and checklist) and never carried a gel foam bed, and whether gel foam “better” than memory foam?

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Consumer Tidbit: The Importance of Longevity for Memory Foam Mattress Companies

No wonder many people are so confused when it comes to buying a memory foam mattress. It seems that there a lot of new companies claiming to have the greatest memory foam mattress on the planet. They also claim to have revolutionized the mattress industry by selling directly to the public with hassle-free 90- or 120-day returns. Did they miss something the last 18 years?? Our founder, David Rosenberg, has been selling memory foam mattresses directly to the public via the Internet for over 18 years and with a 365-day hassle-free money-back guarantee too!

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Using Your Memory Foam Mattress with an Adjustable Base

Many people are choosing an adjustable base bed for the comfort and range of sleeping positions it can provide. Gone are the days of only seeing adjustable beds in hospitals and nursing homes. Adjustable bases are mainstream, look great with any decor, and can come with just about every upgrade you can imagine.  These are not your grandfather’s adjustable beds.

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