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Our Unmatched 365 Day Money Back Guarantee

Our mattresses, topper pads and pillows all come with a 365 day money back trial. If for any reason you are dissatisfied, you can return them within 365 days - no questions asked - and get a refund on your purchase. Really.

The only cost on a return is our $75 return fee on our mattresses or the return shipping cost to return on of our topper pads or pillows.

I do get asked a fair amount, though, that while people are really amazed we offer a 365 money back trialon our Memory Foam Mattress, wouldn't a return of our mattress be a real hassle? They wonder how in the world would they somehow get it folded up again and ship it back to us?

But don't worry, unlike other internet dealers, we don't ask that you find a box and somehow figure out a way to ship it back to us. The return is actually very simple -- we use a pick up national pickup service that will pick the mattress up right at your door. And the only charge for this return is the $75 return fee -- after any return pickup, we then refund your full purchase price less only the $75 (there is no restocking fee or other add on fees that you often only find out about later -- the $75 fee is it!).

"I got a prompt reply about how to handle the return and they really couldn't have made it easier."

"I had great customer service from start to finish with Healthy Foundations. The order was processed quickly and delivered as promised. We kept the mattress for several months. I loved the mattress, but in the end my wife decided it wasn't quite what she wondered. I contacted the company to ask about the 365-day return policy, a little concerned because it had been so long since we purchased. We'd had it less than 365 days, but still, I had to wonder if there would be some "gotcha" clauses that I hadn't read in the fine print.

I got a prompt reply about how to handle the return and they really couldn't have made it easier. Once they received the return at the fulfillment center, the refund was credited to my card ASAP.

I'd have no reservations recommending the product and the company to others. The only online shopping company that I've dealt with that comes close is Zappos. They both are customer-focused and have great products.

Shopping.com Review,
by markkennedy
November 23, 2007
(5 star overall rating given)

Our 100% Satisfaction, Comfort Guarantee


Includes Our:

  • Our Unmatched 365 Day Money Back Trial. Don't get stuck paying $100's or $1000's for a mattress that doesn't work for you.
  • Industry's Strongest Warranties. 10 year non-prorated warranties on our mattresses, 10 year warranties on our topper pads.
  • Fast and Free Shipping on all products! (Save up to $159!) Always in Stock. All products ship within 2-3 business days (most next business day)
  • Save With No Sales Tax (except for orders to Colorado). This can mean, for example, savings of $140.16 if you are ordering a mattress! (based on California sales tax)
  • The Only Shopping.Com 5 Star, Trusted Store, Memory Foam Specialist Retailer on the Web Today.
  • A+ Rating with Better Business Bureauu (BBB) - Member Since 2001
  • Our Old School, "Customer is Always Right", Customer Service. After over 840 Shopping.Com reviews, 99% of our reviewing customers say they would shop with us again. One of our reviews put it like this -- "Shopping with Healthy Foundations is truly risk free, and reminds you of the days when the customer was always right," craigh444, January 6, 2009.